If you ever find yourself waiting for a tow truck, don’t panic. A little preparation goes a long way in protecting your car and speeding up the towing process. At Arndt’s Auto Towing, we’ve towed every type of vehicle imaginable across Benton Harbor, Saint Joseph, Paw Paw, and the surrounding Michigan towns. That’s why we put together this simple, step-by-step guide to help you get ready before our truck pulls up.
1. Get to a Safe Spot
If your car is drivable, carefully pull to the shoulder or into a parking lot. Turn on your hazard lights to alert other drivers. Staying in the middle of traffic puts everyone at risk.
2. Call a Trusted Towing Service
Don’t just Google and pick the first name you see. Look for local, insured pros who know the area. At Arndt’s, we’re available 24/7 with roadside assistance in Southwest Michigan. We’ll guide you through the next steps over the phone.
3. Take Photos of the Vehicle
If you’ve been in an accident, snap a few quick pictures of the damage, license plate, and scene. These photos can be helpful for insurance claims and repair estimates later.
4. Remove Valuables and Essentials
Before we load your vehicle, be sure to take out wallets, phones, registration papers, garage remotes, or anything you’ll need later. We’re careful, but it’s best to keep those items with you.
5. Put the Vehicle in Neutral
Once we arrive, we may ask you to place your car in neutral or release the emergency brake (depending on the towing method). If your battery’s dead or you’re not sure, don’t worry — our team will help.
6. Know Your Vehicle Type
Is your car front-wheel drive? All-wheel drive? Electric? Letting us know in advance helps us bring the right gear, whether it’s a flatbed or wheel-lift tow truck.
7. Keep Calm and Let Us Handle It
We’ve seen it all — dead batteries, ditches, snowbanks, even forgotten keys in locked trunks. Our crew is trained, local, and fully prepared to get your car where it needs to go. You don’t have to do anything risky or stressful.
Bonus Tips:
- Save our number in your phone before trouble strikes.
- Keep a small roadside emergency kit in your car.
- If it’s dark, stay in your car with the doors locked until help arrives.
Related Services:
Final Thoughts
Towing doesn’t have to be stressful. A few quick steps before we arrive will keep things smooth, safe, and hassle-free. At Arndt’s Auto Towing, we’re here 24/7 with professional service, the right equipment, and friendly local help. Need a tow now? Reach out to us — we’ll be there soon.