By using our website or requesting services from Arndt’s Towing & Recovery, you agree to these Terms of Service and all applicable laws and regulations. These terms apply to all customers across Southwest Michigan, whether you’re in Benton Harbor, Saint Joseph, Mattawan, or anywhere in our service region.

If you disagree with any part of these terms, you should not use our services.

Service Availability

We provide 24/7 emergency towing and roadside assistance throughout the Southwest Michigan region, including:

Paw Paw, Benton Harbor, Saint Joseph, Stevensville, Lakeshore, Bridgman, Coloma, Watervliet, Benton Heights, Eau Claire, Hartford, and surrounding areas.

Our services are available as conditions permit. We reserve the right to decline service due to severe weather, road hazards, unsafe locations, or service area limitations.

Payment Terms

Payment is due at the time of service completion, unless other arrangements are made in writing. We accept:

  • Cash
  • Major Credit/Debit Cards
  • Approved Business Checks (by prior agreement)

Unpaid invoices are subject to late fees and collections or legal action if not paid within 30 days.

Vehicle Release & Storage

Vehicles towed to our secure location will not be released without:

  • Valid government-issued ID
  • Proof of ownership (registration or title)
  • Full payment of towing and storage fees

Daily storage fees apply starting 24 hours after drop-off. Vehicles not claimed in time may be subject to lien sale or disposal in accordance with Michigan state law.

Liability Disclaimer

We perform every job with care and professionalism. However, Arndt’s Towing & Recovery is not liable for:

  • Pre-existing vehicle damage
  • Hidden mechanical issues during transport
  • Items left inside the vehicle
  • Delays caused by weather or traffic

Customers are responsible for removing valuables before service begins.

Cancellations & Service Refusals

Need to cancel? Call us immediately. If your driver has already been dispatched, a cancellation fee may apply.

We also reserve the right to refuse service if a location is unsafe or if a customer is aggressive, abusive, or intoxicated.

Intellectual Property

All content on our website—including text, images, graphics, and service information—is property of Arndt’s Towing & Recovery and may not be copied or reproduced without our express written consent.

Third-Party Links

Our site may link to helpful resources, partner services, or official government sites. We are not responsible for third-party content or security. Visit external websites at your own discretion.

Service Warranty

We stand behind the quality of our towing and recovery work. If there’s an issue, contact us right away at (269) 655-4123 so we can investigate.

No mechanical or cosmetic warranty is expressed or implied. We do not cover hidden damage, wear and tear, or prior condition issues.

Changes to Terms

We may update these Terms of Service at any time. It is your responsibility to review this page periodically. Continued use of our services after changes are made means you agree to the updated terms.

Contact Us

For questions or concerns about our terms, contact us:

Arndt’s Towing & Recovery
📍 43910 30th St Lot 12, Paw Paw, MI 49079
📞 (269) 655-4123
📧 info@arndtstowingandrecovery.com.au